Do you offer Live Helpdesk?

Discussion in 'Web Hosting Forum' started by midlandi, Nov 30, 2007.

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  1. midlandi Can you smell that?

    Member Since:
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    I have been wondering for a while now weather to offer a Live Helpdesk for my Hosting Company.
    I must say I cant see the need as to date I get very few issues and as I monitor the support desk closely I cant see the need.
    Does anyone here offer the service, and how did you decide you needed it. Did it make a difference to sales?
    midlandi, Nov 30, 2007
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